With all our services, we offer our customers quality they can rely on. Our qualified team members work strictly in accordance with the requirements of DIN standard EN ISO 9001. We attach great importance to compliance with our high quality standards and their continuous improvement. Thus, we ensure a timely and reliable execution of your orders. Customer satisfaction is our top priority.

There are eight principles of quality management:

• Customer orientation
• Management
• Involvement of persons
• Process-oriented approach
• System-oriented management approach
• Continuous improvement
• Relevant approach of decision making
• Supplier relationship for mutual benefit
• Introduction of a quality management system is a strategic decision for an organization.

Good Manufacturing Practice (GMP)

The humorous saying “good manners when producing” conveys its meaning fairly well. The reason to introduce a general guideline on manufacturing practice was the intention to internationally determine generally recognized methods of good manufacturing to ensure quality during the whole cycle. Since then, the EU has passed its own guideline (EG-CMP). It consists of a binding guideline and a recommended part. GMP and its related guidelines cover, among others, the following topics:

• Duties of care
• Staff training
• Premises
• Separation of manufacturing, packing and storage
• Audits
• Labeling
• Hygiene, in particular microbial contamination
• Quality of materials
• Regulations on self-inspection and on audit (External supervision)
• In process control
• Validation
• Quality control