The GIG group of companies is to merge its two residential market-focussed companies to form one of Germany’s largest specialist companies in the residential facility management sector. The new company, GIG facility services GmbH, will manage over 130,000 residential units throughout Germany, set to increase to 200,000 units by 2019.

Managing Director Andreas Hannusch will be responsible for overseeing the company’s further expansion, especially with regard to the digitalisation of processes. The GIG user app enables the company’s clients to manage the entire minor repairs process, from initial contracting and automatic route planning to customised equipment of service vehicles, electronic documentation and the obtaining of tenant signatures via smartphone, as well as providing automatic invoice processing and data transfer into clients’ ERP systems. The app, which is already in use for approximately 100,000 residential units, has led to a reduction in process costs of 20%.

Andreas Hannusch is convinced of the app’s appeal to clients and their tenants. “The fully digitalised minor repairs management process is further enhanced by the speed and flexibility we already offer as an established medium-sized company”.