Digital transformation as pioneering work:
The GIG Group is a pioneer of digital transformation and is consistently driving this forward. Since 2013, all processes related to benefit processing have been cloud-based and paperless. The first comprehensive customer interface went online in the same year, and many more followed. Since then, all order and inventory data can be transferred directly to the customer's ERP systems.
Digital transformation as pioneering work:
The GIG Group is a pioneer of digital transformation and is consistently driving this forward. Since 2013, all processes related to benefit processing have been cloud-based and paperless. The first comprehensive customer interface went online in the same year, and many more followed. Since then, all order and inventory data can be transferred directly to the customer's ERP systems.
Transparency:
Transparent insight into all inventory and order data enables our customers to manage services much more conveniently and efficiently and to create new forms of partnership. KPI dashboards allow monitoring of service quality and contract performance at a glance. In particular, compliance with operator responsibility or operator obligations is thus more transparently verifiable and thus also more efficiently traceable for our customers.
In compliance with all data protection requirements (hosting exclusively in Germany, encrypted data exchange, multiple authentication, etc.), administrators and property managers can also access the performance documentation in great detail and, in addition to the performance records, also view photos and delivery notes, for example.
The GIG Group sees itself as the customer's data trustee. Customers can retrieve all inventory and order data in standardized exchange formats at any time both via corresponding interfaces and in the customer portal. The property data thus always remain the property of the property owner.
Transparency:
Transparent insight into all inventory and order data enables our customers to manage services much more conveniently and efficiently and to create new forms of partnership. KPI dashboards allow monitoring of service quality and contract performance at a glance. In particular, compliance with operator responsibility or operator obligations is thus more transparently verifiable and thus also more efficiently traceable for our customers.
In compliance with all data protection requirements (hosting exclusively in Germany, encrypted data exchange, multiple authentication, etc.), administrators and property managers can also access the performance documentation in great detail and, in addition to the performance records, also view photos and delivery notes, for example.
The GIG Group sees itself as the customer's data trustee. Customers can retrieve all inventory and order data in standardized exchange formats at any time both via corresponding interfaces and in the customer portal. The property data thus always remain the property of the property owner.
Digital transformation for more sustainability:
Extensive use of Artificial Intelligence and Machine Learning methods enables more sustainable building operations in addition to more efficient performance management and faster/more accurate bid costing:
- AI-based order scheduling shortens service technicians' travel distances and thus reduces emissions
- a foresighted building operation or energy use and much more
- Sensor technology and pattern recognition enable energy saving a predictive, more environmentally friendly and demand-oriented plant operation by taking into account weather forecasts, production planning, pattern recognition in historical consumption data, etc. (Predictive Operations). (Predictive Operations)
- Sustainability monitoring enables continuous measurement of the achievement of common sustainability goals
Digital transformation for more sustainability:
Extensive use of Artificial Intelligence and Machine Learning methods enables more sustainable building operations in addition to more efficient performance management and faster/more accurate bid costing:
- AI-based order scheduling shortens service technicians' travel distances and thus reduces emissions
- a foresighted building operation or energy use and much more
- Sensor technology and pattern recognition enable energy saving a predictive, more environmentally friendly and demand-oriented plant operation by taking into account weather forecasts, production planning, pattern recognition in historical consumption data, etc. (Predictive Operations). (Predictive Operations)
- Sustainability monitoring enables continuous measurement of the achievement of common sustainability goals
