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GIG extends digitalisation to include 200,000 residential units by 2019

The GIG group of companies is to merge its two residential market-focussed companies to form one of Germany’s largest specialist companies in the residential facility management sector. The new company, GIG facility services GmbH, will manage over 130,000 residential units throughout Germany, set to increase to 200,000 units by 2019.

Managing Director Andreas Hannusch will be responsible for overseeing the company’s further expansion, especially with regard to the digitalisation of processes. The GIG user app enables the company’s clients to manage the entire minor repairs process, from initial contracting and automatic route planning to customised equipment of service vehicles, electronic documentation and the obtaining of tenant signatures via smartphone, as well as providing automatic invoice processing and data transfer into clients’ ERP systems. The app, which is already in use for approximately 100,000 residential units, has led to a reduction in process costs of 20%.

Andreas Hannusch is convinced of the app’s appeal to clients and their tenants. “The fully digitalised minor repairs management process is further enhanced by the speed and flexibility we already offer as an established medium-sized company”.

GIG celebrates 20 years of growth and innovation

The GIG group of companies is celebrating its 20th anniversary this year. The company was originally founded in 1998 by chartered engineer Torsten Hannusch, whose vision from the start was to establish a company offering the complete range of facility management services as a one-stop, full-service provider.

20 years on the GIG group of companies, including its more than 10 subsidiary companies, is active in 230 locations throughout Germany. Though originally established as a provider of integrated facility management services, today the company defines itself as technology-orientated facility management specialist with key business areas including the pharmaceuticals and chemical industries as well as commercial, office and residential property assets.

The company’s key business focus is the provision of property, facility and site management services, and this key focus has been successfully extended in recent years by the provision of energy and energy management services, engineering services and technical plant construction services. Throughout Germany, the GIG group of companies services approximately 480 commercial properties, 130,000 residential units and numerous industrial and business parks. Total assets under management amount to approximately € 25 billion.

According to company founder and owner Torsten Hannusch, “Sustainable and innovative growth and development of our services form the basis our continued success now and in the future. Strategic investments in and partnerships with proptech companies are integral to developing our innovative range of services”.

“Our dedicated, customer-orientated employees form an invaluable part of our success and contribute significantly to our growth. Client satisfaction forms the core of our guiding principles”, explains Professor Matthias Thomas, managing director of the GIG group of companies. In order to support the company’s ongoing growth, more than 170 employees and apprentices were hired in 2017.

Corporate social responsibility has always formed an integral part of the company’s corporate philosophy. One example is the “GIG sustainability radar” that actively supports clients in the optimisation of resources and in delivering sustainable, environmentally-friendly solutions.

In addition, GIG is an active supporter and sponsor of a number of social and cultural projects and institutions. One example is the “Joblinge gAG” initiative which provides vocational help and employment support for young people from disadvantaged backgrounds. The company has also for the last several years sponsored the youth divisions of sports clubs “BR Volleys”, “Viktoria Berlin”, “ECC Preußen” and the “Red Devils”. Cultural institutions supported by GIG include the “Museumsinsel” in Berlin, the opera house in Frankfurt and numerous other cultural projects.

GIG and DIM to establish joint technical property management business

Facility management company GIG and property management company DIM have established a joint technical property management company called DIM Engineering GmbH. From February 1st 2018, the new company will be active at 13 locations throughout Germany, offering a range of services including technical, engineering, project management and consultancy services covering all asset classes. The services will primarily be aimed at institutional clients. Axel Michaelis, who is also responsible for GIG’s pharma and engineering segments, has been appointed managing director. GIG and DIM each hold a 50% share in the joint venture.

According to Professor Matthias Thomas, managing director of the GIG group of companies, “By combining both companies’ expertise in the technical property management sector we are able to offer clients an even broader and targeted spectrum of services. The establishment of DIM Engineering GmbH is an important step in the development of a one-stop platform for property-based services.”

Klaus Krägel, member of the board of directors at DIM Deutsche Immobilien Management, adds: “The joint venture will allow us to provide a comprehensive range of property-related services, covering not only standard technical property management services but also a range of engineering and consultancy services”. The DIM group’s existing technical property management business will be taken over by the new company.

The GIG group of companies provides technical, infrastructural and commercial facility management services, with Assets under Management currently totalling more than € 25 billion. Assets include approximately 130,000 residential assets, around 480 commercial assets including office and logistics buildings, hotels, hospitals as well as large-scale industrial and business parks. Services provided also include the development of modernisation and energy concepts and the acquisition and operation of local electricity grids for large-scale sites.

The DIM group of companies is one of Germany’s leading property management companies, with Assets under Management currently amounting to more than € 15 billion. DIM provides commercial and technical property management services for approximately 3.4 million sqm of commercial and 2.5 million sqm of residential floor area. DIM has seen significant growth in its office segment and was appointed property manager of the well-known Commerzbank Tower in Frankfurt in 2017.